Privacy policy

Privacy Policy for Homekart

Effective Date: [27-04-2025]

Welcome to Homekart!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.

1. Information We Collect

  • Personal Information:
    Name, phone number, email address, delivery address, payment information.

  • Location Information:
    Real-time GPS location (for delivery tracking and service improvements).

  • Device Information:
    Device type, operating system, app version, and crash logs.

  • Usage Information:
    Interaction with the app, orders history, feedback, etc.

2. How We Use Your Information

  • To process your orders and deliver food and parcels.

  • To improve and personalize your user experience.

  • To provide customer support.

  • To send important updates (such as order status, app updates, and promotions).

  • To ensure safety, security, and compliance with the law.

3. Sharing of Information

We do not sell your information.
We may share your data with:

  • Delivery partners (for fulfilling orders).

  • Payment gateways (for processing transactions).

  • Service providers (like SMS/email services) who help us run Homekart.

All partners are required to protect your data.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

5. Your Rights

You can:

  • Access your personal information.

  • Request corrections or deletion.

  • Withdraw consent for future data use (may affect app functionality).

To exercise your rights, please contact us at:
📧 [support@homekart.tech]

6. Security

We implement strong technical and organizational measures to protect your data.
However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Homekart is not intended for use by individuals under the age of 13.
We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will notify you of significant changes by posting the new policy in the app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [support@homekart.tech]